Product guarantee email

What are you looking to create?

product guarantee email

What are the main points you want to cover?

😎 Put It All Together (Commands + Variables + Structures)

Customer's name: [name of customer]
Product name: [name of product]
Reason for guarantee: [e.g. product is defective, product is not as described, etc.]
Instructions on how to get a refund or replacement: [e.g. email customer service, call customer service, etc.]

Structure:
Address the reader
Thank them for their purchase
Make them feel that their purchase was carefully considered
Explain why they are eligible for a refund or replacement
Provide instructions on how to get a refund or replacement
Sign off